The Reporting area provides insight into transaction performance, approval rates, user activity, and payment trends across your Nomupay account. Use this guide to learn and use all reporting features.
Approval Reporting
The Approval Report provides insight into transaction approval performance, allowing you to compare successful and failed transactions across payment methods and channels over a selected time period.
| Merchant | The merchant account associated with the approval data. |
| Channel | Each payment channel configured for the merchant is shown as a separate row. |
| Total Transactions | The total number of transactions processed within the selected date range. |
| Successful Transactions | The number of transactions that were successfully approved. |
| Failed Transactions | The number of transactions that were declined or unsuccessful. |
| Visa, Mastercard, AMEX | A breakdown of successful and failed transactions by major card schemes. |
| Other | Transactions processed using alternative or unsupported payment methods. |
Transaction Analysis
Transaction Analysis provides insight into transaction performance, allowing you to review failures, issuer trends, and country-level data over a selected time period.
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Compares failed transactions by result description between the current month and the previous month, helping you identify trends and changes in failure patterns.
Description The reason for the transaction failure, based on the result description returned by the gateway or issuer. Transaction Volume (This Month) The number of failed transactions for this result code during the current month. % of Total Transactions (This Month) The percentage of failed transactions for this result code compared to all transactions this month. Transaction Volume (Last Month) The number of failed transactions for this result code during the previous month. % of Total Transactions (Last Month) The percentage of failed transactions for this result code compared to all transactions last month. % Difference The percentage increase or decrease in failed transactions between the current month and the previous month. -
Displays failed transaction volumes grouped by country. You can apply a date range to analyse trends over a specific period.
Country The country code associated with the transaction, shown in ISO format (for example, FR, AE). Count The total number of failed transactions originating from that country. -
Provides a breakdown of transaction performance by card issuer, allowing you to review volume, value, and success rates.
Issuer The name of the card issuer, typically the bank or financial institution that issued the customer’s card. Country The issuer’s country, shown in ISO country code format (for example, FR, AE). Total Value The total monetary value of transactions processed for this issuer during the selected period. Total Volume The total number of transactions processed for this issuer. Success Rate (%) The percentage of successful transactions for this issuer. Top Failure Reason The most common reason for declined transactions associated with this issuer.
User Report
The User Report provides visibility into actions performed by users within a merchant account. You can apply filters to narrow results and review specific activities.
The table below outlines the information captured in the User Report.
| The email address of the user who performed the action. | |
| First and Last Name | The full name of the user associated with the recorded activity. |
| Time of Action | The exact date and time the action was performed. |
| Action | The specific action carried out by the user. |
| Type | A high-level classification of the action performed. |
User Statistics
The User Statistics report provides a summary of scheduler-based activity performed by users within a merchant account. This report helps you understand user contribution across registrations, payments, and transaction amounts.
The table below outlines the metrics included in the User Statistics report.
| User Name | The name of the user associated with the scheduler-based activity. |
| Registration Count | The total number of customer registrations created by the user. |
| Payment Count | The total number of payments processed by the user for scheduler-based customers. |
| Amount Collected | The total value of payments successfully collected by the user. |
| Amount Refunded | The total value of refunds processed by the user. |
Learn more about the Scheduler here.