Pay by Links

Pay by Links allows you to take secure remote payments via links sent to a customer. This guide explains how to create and manage Pay by Links in the Nomupay Portal.

Creating a Pay by Link

To create a new Pay by Link, navigate to Create Pay by Link in the Nomupay Dashboard and complete the steps below.

• 1. Gateway details

  Select the Channel where the payment will be processed. The channel determines which payment methods and settings are available for the Pay by Link.

• 2. Recipient details

  Enter customer details to identify the payment and define how the Pay by Link will be delivered.

  Title	The customer’s title (for example, Mr or Ms).
  Name	The full name of the customer.
  Reference	A reference to identify what the payment relates to.
  Email address	The customer’s email address. Required if the Pay by Link will be sent by email.
  Mobile number	The customer’s mobile number. Required if the Pay by Link will be sent by SMS.

• 3. Delivery details

  Configure how and when the Pay by Link is sent to the customer.

  Send link	Choose whether to send the Pay by Link immediately. If set to No, the link is created but not sent.
  SMS sender ID	The identifier displayed as the sender of the SMS message.

• 4. Payment details & methods

  Define the payment configuration and available payment methods.

  Currency	The transaction currency, based on what is enabled for your merchant account. Some payment methods may only be available for specific currencies.
  Payment type	The payment type being used (for example, Debit).
  Expiry date	The expiry date for the Pay by Link. By default, this is set to one month.
  Payment methods	The payment methods displayed to the customer, such as cards, Open Banking, or Apple Pay.

• 5. Amount details

  Define how much the customer will pay.

  • Choose a Checkout type:
    • Partial payments – allow the customer to enter an amount, with a minimum value and description.
    • Fixed amount – the customer pays a fixed total defined by you.
  • For Fixed amount, choose whether to Add product line items:
    • Yes – add individual products or services with name, quantity, and price.
    • No – enter a single total amount.
  • Review the details and select Create Pay by Link to generate the link.

Managing Pay by Links

The Manage Pay by Links section displays all Pay by Links created within a selected date range, along with key summary information. Selecting a Pay by Link allows you to perform the actions listed below.

• You can resend a Pay by Link via SMS and/or email. Available options depend on the contact details provided when the link was created. E.G. if no phone number was entered during the original link creation, the SMS option will be unavailable.
• Disabling a Pay by Link prevents it from being used for payment. If the customer needs to make a payment, a new Pay by Link must be created.

You can also view the transaction history for each Pay by Link, including:

• When the Pay by Link was created
• When the customer opened the Pay by Link
• When additional Pay by Links were sent to the customer
• When a Pay by Link was disabled

Pay by Links Customisation

Pay by Links can be customised to control how the payment page appears to customers and what information is required at checkout. These settings can be configured at a merchant or channel level via the 'Settings' section in the portal.

Customisation options allow you to adjust branding, compliance information, and customer data requirements.

• Branding – upload a logo and define the company name displayed to customers on the hosted payment page.
• Compliance URLs – add links to your Terms & Conditions and Privacy Policy, which are shown to customers during checkout.
• Delivery behaviour – control whether Pay by Links are sent automatically when created.
• Checkout requirements – specify which customer details must be collected during payment, such as email address, billing address, contact number, or date of birth.

These settings help ensure Pay by Links align with your branding, compliance obligations, and data collection requirements before customers complete payment.