Communication Channels

Michael Engler
Michael Engler The chief of community conversations. Community manager Master (Platinum)
  • Updated

Nomupay provides the following set of reports, and this section will describe the report delivery methods:

Product Offer Report name Cadence Format Delivery method
Informational Cash Flow Daily CSV
  • Email
  • SFTP
Funding Summary Report Daily (after funding) PDF
  • Email
  • Portal
MDR Funding Report Daily (after funding) CSV
  • Email
  • SFTP
  • Portal
IC++ Funding Report Daily (after funding) CSV
  • Email
  • SFTP
  • Portal
Transaction Activity Report Daily, weekly, or monthly CSV
  • Email
Payment Status Report Daily, weekly, or monthly CSV
  • Email

 

Email

For the reports where it is indicated as available in the above table, you can opt to receive your reports via email. The applicable email address will be defined during your onboarding.

Secure File Transfer Protocol

For the reports where it is indicated as available in the above table, you can opt to receive your report via Secure File Transfer Protocol (SFTP). To set up your reporting folder directory, all that is required is as follows:

  1. For merchants, platforms and marketplaces: your Account ID / for reseller partners: your Partner ID (these IDs are assigned during onboarding),
  2. An SFTP client (Filezilla, for example),
  3. Your SSH public/private keys, (Not sure how to generate your SSH public/private keys? The team over at Acquia has provided some easy-to-use instructions here), and
  4. Your public IP address (Nomupay will need to whitelist this as part of the setup process)

Once you've generated your SSH keys, please take a moment to send the public key and your public IP address to your Nomupay representative. Our team will use this key to create your SFTP connection. Once your connection has been established (we will confirm this with you via email) you will be able to log in using your SFTP client using your Account ID (ex. EID-1234567) if you are an enterprise or marketplace, or, if you're a reseller client, your Partner ID (ex. PID-1234567), as your username. Your password will be your private key and must be used with the "Key File" Logon type. For more information on this Logon Type, please review this helpful article from Filezilla.

Once connected, you will see the directories for your product subscription(s) i.e. Payments, Payouts or Path. Within the directory you will see subdirectories. Please find an example below:

  • Reports (this is where Nomupay will load "Report" files)
    • Informational-Cash-Flow-Report
      • Archive
    • Funding-Report
      • Archive

You can choose to automate the extraction of the .csv files, by applying a script. For your convenience, please find a simple example below, which can serve as a base for you to script the extraction of data from Funding Reports:

#!/bin/bash
cd funding-report/
FILES="daily_funding_report_*.csv"
for f in $FILES
do
  parse(f) #up to you to choose what you want to extract from the file during parsing
  mv -f "$f" /archive  #processed files are moved to archive
done
 
Note the above examples suggest moving processed files into an archive, however, what you do with these files is up to you. You can either:
  • Move processed files to archive or,
  • Keep the files in their original location and process the files based on the reporting timestamp.

Please note that all files are currently kept indefinitely on the SFTP.

Customer Portal

For the reports where it is indicated as available in the above table, you can extract the report via Nomupay's Customer Portal. The reports are available under Finance > Merchant Funding.

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